Our approach to working with clients

A comprehensive approach to the drive system

We provide comprehensive maintenance services, taking into account the entire drive system – from motor to coupling to transmission. In this way, we ensure that all system components work together optimally, which has an impact on the efficiency, reliability and longevity of the machines.

Pre- and post-refurbishment diagnostics and analysis

Our services include detailed diagnostics and analysis of the equipment’s operating parameters prior to servicing, refurbishment, as well as evaluation of its condition after the service. This ensures that all the equipment meets performance and safety requirements and also provides recommendations for further use.

Wide range of services, including for older equipment

We are not limited to new equipment – we have experience in refurbishing and upgrading older equipment, including replacing components and adapting older models to modern standards. We can restore equipment that is no longer on the market or that requires exceptional attention.

Full after-sales support and warranty service

Once the refurbishment has been carried out, we provide full after-sales support, including a guarantee on the service provided and access to quick service if required. Our activities are aimed at ensuring the long-term reliability of the equipment, which enables us to maintain production continuity at our customers’ sites.

STERNET service in numbers


Years of experience in drive maintenance

Maintenance services performed, 25% of which at client sites

Companies have used our services
Krzysztof Sanecki zastępca Prezesa Zarządu

Krzysztof Sanecki
Vice President of the Management Board

Our service centre

We have our own service centre and spare parts warehouse located at the company headquarters in Tarnow.

We are able to dispatch ordered goods within 24 hours and also perform express repairs around the clock and on public holidays. We carry out maintenance services in our workshop as well as at customer sites.

Scope of services

Gear units

We are the only FLENDER Certified Service Partner in Poland, so we can provide the highest level of service in line with the requirements and standards of this renowned manufacturer. However, our expertise is not limited to FLENDER gear units.
Discover our offer Gear units

Electric motors

For more than 20 years, we have been successfully helping customers take care of the efficiency of their electric motors. We carry out diagnostics, repairs, overhauls and periodic inspections. As an Advanced Partner of Innomotics, we provide the highest quality service, backed by experience and access to technology in line with the latest manufacturer standards.
Discover our offer Electric motors

Case studies

Oczyszczalnie i osadniki wtórne

Optimisation of geared motor drives

Elektrownie energetyczne

Expert assessment and refurbishment of Flender gear units for a company in the energy sector

Wykorzystanie Cyfrowego Bliźniaka w wymianie napędu dla firmy z branży farmaceutycznej

Using a Digital Twin in the Modernisation of the Warehouse of a Pharmaceutical Company

Do you need support?

Write to us and we will find the optimum drive technology solution for you.

Krzysztof Króll Inżynier wsparcia sprzedaży

Krzysztof Króll
Sales Support Engineer

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See also

Silnik elektryczny Innomotics

Innomotics motors

STERNET, as an Innomotics Authorised Partner, offers a comprehensive electric motor service, combining sales, diagnostics and service to ensure maximum efficiency of our customers’ drive systems. *formerly SIMOTICS by Siemens
Discover our offer Innomotics motors

FAQ

Yes, we offer service contracts as part of MRO (Maintenance, Repair, Overhaul) partnership, providing comprehensive service care for drives. As part of an MRO agreement, we provide regular inspections, diagnostics and overhauls of equipment tailored to the customer’s individual needs. We provide both ongoing maintenance and repair of damaged components, as well as major overhauls.

Our services also include fast response times to breakdowns, 24/7 service technician support and access to a spare parts warehouse. In this way, we ensure the continuity of equipment operation and optimisation of plant processes.

Yes, we provide both warranty and post-warranty service. As the only Certified Flender Service Partner in Poland and Advanced Partner of Innomotics, we provide the highest-level comprehensive technical service. Our services include diagnostics, repairs and equipment modernisations/upgrades, as well as access to original spare parts and manufacturer’s technical documentation. We support our customers in maintaining the optimum performance of their equipment, guaranteeing reliability and fast repairs thanks to the experience of our engineers and exceptional technological facilities.

Vibration can be caused by rotor imbalance, bearing wear or foundation problems.

One should:
• Switch off the motor and check its mounting.
• Check parameter settings in case of operation with a frequency converter
• Check motor bearings and replace if necessary
• Check motor mounting and modify if necessary
• If a coupling is fitted between the motor and the gear unit, check the alignment and the coupling
• Check the fan/fan guard
• Report the problem to the STERNET service department, which will perform a vibration analysis and carry out all necessary diagnostics.

MRO

Drive care that works to your advantage

Energy efficiency

Invest in energy-efficient drive technology

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