Operations in Ex Zones and beyond

Our services are carried out both directly in Ex zones (inspection, disassembly, installation, and commissioning) and in our workshop — a controlled environment that enables detailed diagnostic and overhaul work.

Scope of services

We service equipment designed for operation in potentially explosive atmospheres, including electric motors, gearboxes, geared motors, couplings, and other components integrated with electric drive systems.

We service equipment classified according to the following parameters:
Group II: subgroups IIA, IIB, IIC
Categories: 1G, 2G, 3G and 1D, 2D, 3D
Temperature classes: T1–T6
Protection types: Exd, Exe, Exi, Exn, Exq, Ext

We carry out work in potentially explosive areas, including gas zones (1 or 2) and dust zones (21 or 22).

ATEX services

Inspections in Hazardous (Ex) Areas

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Assessment of the technical condition of equipment at the installation site, in accordance with ATEX requirements and environmental conditions.

Disassembly and preparation of equipment for servicing

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Safe disconnection and securing of equipment in Ex zones – in accordance with procedures and standards applicable to ATEX areas.

Transport and servicing of equipment outside Ex Zones

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Servicing of Ex equipment at the STERNET workshop, including full diagnostics, repairs, cleaning, and comprehensive overhaul services.

Installation and commissioning after servicing

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Installation of equipment at the operating site and execution of trial runs.

As-built documentation and compliance verification

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Complete service documentation in the form of a post-service report, confirming compliance of the performed work with ATEX Directives 114 and 137.

Why trust us?

ATEX-certified Team

Over 10 specialists certified in Ex – qualified for operation and supervision of equipment used in potentially explosive atmospheres.

Dedicated service infrastructure

Designated Ex workstations and storage areas, specialized tools, and procedures tailored for servicing equipment in accordance with ATEX requirements.

Comprehensive service for mrive equipment

We service motors, gearboxes, couplings, and other industrial drive systems operating in hazardous areas — gas zones (1 and 2) and dust zones (21 and 22).

Complete documentation and regulatory compliance

We provide post-service reports, inspection protocols, and documentation compliant with Directives 2014/34/EU (ATEX 114) and 1999/92/EC (ATEX 137).

Safety without compromise

We use certified personal protective equipment, approved tools, and operational procedures that eliminate the risk of errors in Ex zones.

Immediate operational readiness

All resources required to deliver the service are readily available – we are able to start immediately, without investment-related delays.

Ensure the reliability of drive systems in your facility!

Numbers that matter

Certified Ex Specialists
Global Partners – service collaboration with leading drive manufacturers
Years of experience in drive maintenance
Rafał Kulpa inżynier sprzedaży

Get in touch with the expert

Rafał Kulpa
Sales Engineer

Get in touch with the expert

Rafał Kulpa inżynier sprzedaży

Rafał Kulpa
Sales Engineer

Discover our drive technology know-how

Do you need support?

Write to us and we will find the optimum drive technology solution for you.

Krzysztof Króll – Inżynier Wsparcia Sprzedaży STERNET

Krzysztof Króll
Sales Support Engineer

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See also

Innomotics motors

STERNET, as an Innomotics Authorised Partner, offers a comprehensive electric motor service, combining sales, diagnostics and service to ensure maximum efficiency of our customers’ drive systems. *formerly SIMOTICS by Siemens
Discover our offer Innomotics motors

FAQ

Overheating can be caused by excessive load, cooling fan failure or power supply problems.

One should:
• Switch the motor off in order to prevent permanent damage.
• Check that the fan is working properly and that the cooling system is clean.
• If operating with a frequency converter, check the minimum frequency/speed.
• Check the switching frequency for the motor operation mode and change the design if necessary
• Check the design and change the required motor power if necessary
• In the case of a motor with a brake, check the brake
• Check the installation site for cooling
• Contact the STERNET service department for diagnosis and repair.

Typical symptoms include:
• Excessive noise or vibration during operation.
• Increase in motor temperature.
• Decline in performance.

If you notice these symptoms, contact the STERNET service department immediately.

The motor may fail to start due to power supply problems, damage to the winding or controls failure.

In that case:
• Check the supply voltage and the condition of the wires and fuses.
• Check the motor connection at the terminal board
• In the case of a motor with a brake, check the brake
• In the case of the Back Stop option, check the direction of rotation
• Contact the service department to arrange for a detailed diagnosis.

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